Social Media & Facebook Marketing

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    Social Media Marketing Services New Zealand

    Top Rank Digital is the leading Social Media Marketing Company in New Zealand, where you can create brand awareness for your potential customers. We try to manage and engage every customer through the social media campaigns managed by us for you. Social media management is an increasingly important vehicle for promoting your brand. We are a results-driven marketing agency committed to achieving our client’s goals through our Facebook marketing. We focus on each campaign maintained to highlight the business of our customers including page, Video-ad, and Click to website campaign.

    Social Media Marketing is used to build your brand, increase sales, and drive website traffic. The major social media platforms at the moment) are Facebook, Instagram, Twitter, LinkedIn, Pinterest, YouTube, and Snapchat. We have to be the most competitive and efficient growth of business and stood the best Facebook Marketing Agency in NZ. We ensure every client engage in your brand to modify your brand and its visibility.

    When running a Social media campaign, we innovate and create efficient messaging according to the interest of the potential audience and location. As a professional Facebook Marketing Company in New Zealand,we aim for every client engaged in your brand campaign to grow to be a potential lead, modify your brand, and its visibility. Social media is an extensive marketing tool that helps to promote the brand and its endorsement.

    Testimonials

    “We had the least amount of belief that Social media works. We opted for a FREE CONSULTATION with the Top Rank Digital team. They explained to us the impact Social media has on the overall growth of a business. From attracting new clients to rewarding existing, Social media marketing has done wonders for us in the past few years.We have a great data of followers on facebook who we successfully promote our products and services”.

    Jas, MK Limited Auckland

    Our Packages

    Our Social Content Management Package is $399 per Month

    Social Media & Facebook Marketing FAQs

    Q1. Which social media platforms should my brand be present on?

    First things first, there’s no doubt that your business should be on social media, regardless of the industry. The purpose behind having a social media presence, however, may differ from one business  to another. As a brand, you need to know where your audience is and start from there.

    The next thing to bear in mind is that some channels are focused on B2B, while others take a B2C approach. The decision depends on the product or service that you’re providing, as well as on your audience.

    With that out of the way, the bare minimum includes an account on Facebook, Twitter and Linkedin. The first two are meant for more light-hearted B2C updates, while the latter is mostly used for HR initiatives and B2B relationships. From here on, you can expand to Instagram, Snapchat, Pinterest, Google+, or others, depending on who you want to approach and with what purpose.

    Q2. How to handle negative comments on social media?

    Some brands have this common misconception that social media is a place full of negativity. Even if it were so, it’s better to know that there is a place where customers express all sorts of opinions, rather than being oblivious. When it comes to handling this type of comments, you only have two options.

    1. you can choose to address your customers’ concerns in an attempt to regain their trust. Bear in mind that in some cases there can be no retention if you’re not doing so. Even satisfied customers will start questioning your customer service standards if they notice such approaches.

    2. you can turn to the content moderation solutions provided by the social media platforms. Facebook and Instagram are only two of the social networks that provide comment filtering options.

    Q3. How to get your customers involved and engaged

    Engagement—the sum of reshares, likes, comments, and clicks—is a big signal of social success for many people. How do you get more people talking about and interacting with your brand on social media?

    1. Ask questions

    2. Share behind-the-scenes

    3. Run a contest

    4. Host a chat

    Q4. How to measure ROI in Social Media?

    After selecting the right platforms and planning the campaigns, you should decide what metrics to check in order to determine the ROI. There are different things like reach, traffic, engagement and conversions on social media, and each of them is important for measuring return on investment.

    Social Media ROI = (Return from social media – cost of social media marketing) / cost of social media marketing

    Using the above formula you can determine how the results compare to the initial goals. It’s best to look at as many metrics as possible, in order to ensure that any changes are minor.